Privacy Policy

This Privacy Policy explains how CRM Goals (“we”, “us”, or “our”) collects and uses information when you visit our website or submit a consultation / quote request for custom clinic management software.

Contact: +918289008989

When you use our enquiry form or contact us, we may collect:

• Name and organisation / clinic name
• Phone number and email address
• City and solution interest (e.g. clinic modules requested)
• Messages or requirements you voluntarily share

We also collect limited technical and advertising-related data, such as:

• IP address, browser type, device, and approximate location
• Pages visited and interactions with buttons or forms
• Advertising click identifiers (such as Google Ads gclid, gbraid, or wbraid) when you arrive from an ad, so we can measure campaign performance

We use the information to:

• Respond to consultation and quote requests
• Discuss your clinic software requirements and provide proposals
• Improve our website, offers, and customer experience
• Measure and improve advertising performance (including Google Ads)
• Prevent spam, abuse, and fraudulent submissions
• Comply with applicable legal obligations

Our site may use cookies and similar technologies from Google (including Google Ads and, if enabled, Google Analytics / Tag Manager) to:

• Understand how visitors use the site
• Measure conversions from ads (for example, form submissions)
• Support remarketing and audience features where enabled

You can control cookies through your browser settings. Blocking some cookies may affect site functionality or attribution accuracy. For more about Google’s use of data, see Google’s Privacy Policy.

We do not sell your personal information. We may share data with:

• Service providers who help us operate the site (hosting, email delivery, analytics, CRM / lead storage)
• Advertising platforms such as Google Ads for conversion measurement
• Professional advisors or authorities when required by law

These parties are expected to process data only as needed to provide their services.

We keep lead and enquiry information for as long as needed to follow up on your request, maintain business records, measure advertising results, and meet legal or accounting requirements. You may ask us to delete or update your information where applicable.

We use reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure; please avoid sending sensitive medical or payment data through the website form.

You may:

• Request access to, correction of, or deletion of your personal information
• Ask us to stop contacting you about marketing follow-ups
• Manage cookies via your browser or device settings

To make a request, contact us at +918289008989.

Our services are directed to clinics and business customers, not children. We do not knowingly collect personal information from anyone under 18.

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the website after changes means you accept the updated policy.

Use of this website is also subject to our Terms of Service.